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Email Setup

General Email Setup Instructions:

If your mobile device was not addressed in the other sections, the following directions may be of assistance.

You will need the following information to allow your Smartphone to connect to mobile.charter.net.

  1. Username: username@charter.net (Make sure you enter @charter.net after your username or you will be unable to login.)
  2. Password: The password you use to login to your e-mail account
  3. SSL: This setting should be on for both SMTP and IMAP
  4. SMTP: mobile.charter.net:
    • Port: 587
      Note: If you cannot specify a port on your device - try mobile.charter.net:587
  5. IMAP: mobile.charter.net
    • Port: 993
      Note: If you cannot specify a port on your device - try mobile.charter.net:993
  6. If applicable, a login will be required when sending and receiving mail. Please refer to your manufacturers Knowledge Base or Technical Support with additional questions.