DVR

A DVR (Digital Video Recorder) is a device that not only serves as a Digital Receiver, but also records programming from the TV to a hard drive-based digital storage unit.

Some features of the DVR are:

  • Hard Drive: Stores up to 100 hours of recordings depending on DVR model and type of programming being recorded.
  • Live TV Buffer: Pause, Rewind, and Fast Forward Live TV.
  • Two Built-In Tuners: Record two programs simultaneously, while watching a third recorded program.
  • Recording Features: Record all of some episodes of a series for the entire season, or only new episodes without repeats.

Please note that DVR service is not available in all areas.

Charter's Multi-Room DVR (MR DVR) will provide you with access to your entire library of DVR recordings from any networked receiver in your home. Multi-Room DVR service is enabled by networking multiple digital receivers together in your home.

We began deploying Multi-Room DVRs in limited markets on 12/20/2010.

Wider deployment is planned in 2011.

Please watch for information in your billing statement regarding Multi-Room availability in your area or contact us.

Charter provides a remote control with each of its Digital Receivers at no additional cost.

Charter will repair/replace the remote if it does not work as a result of normal wear and tear.

You can pick up a remote at your local Sales and Service Centers (please bring your old remote with you to exchange it).

If there is not a convenient Sales and Service Center to you, there may be other delivery options available to you. Please Contact Us to have a Customer Care Agent further assist you.

Note: additional charges may apply.

The quickest way to record a program with your Digital Video Recorder is to push the red 'REC' button on your remote. This will display a menu with the different recording options for that program.

Receive additional help with the interactive program guide.

Your storage space on your DVR varies by the model of your DVR. You can not purchase additional storage space for a DVR.

Choose your DVR model below for more details:

Motorola 3416
Features
Hard Drive Size 160 GB
Recording Hrs. - Estimate Analog N/A
Recording Hrs. - Estimate Digital Up to 100 hrs
Recording Hrs. - Estimate HD Up to 21 hrs
Tuners 2
HD Support Yes
HDMI Port Yes
Motorola 6416
Features
Hard Drive Size 160 GB
Recording Hrs. - Estimate Analog Up to 43 hrs
Recording Hrs. - Estimate Digital Up to 100 hrs
Recording Hrs. - Estimate HD Up to 21 hrs
Tuners 2
HD Support Yes
HDMI Port Yes
Moxi 3012 HD DVR (in trail phase)
Features
Hard Drive Size 160 GB
Recording Hrs. - Estimate Analog Up to 21 hrs
Recording Hrs. - Estimate Digital Up to 51 hrs
Recording Hrs. - Estimate HD Up to 11 hrs
Tuners 2
HD Support Yes
HDMI Port Yes
Moxi 9012
Features
Hard Drive Size 80 GB
Recording Hrs. - Estimate Analog Up to 26 hrs
Recording Hrs. - Estimate Digital Up to 51 hrs
Recording Hrs. - Estimate HD Up to 11 hrs
Tuners 2
HD Support Yes
HDMI Port No, it is DVI
Pace TDC779X
Features
Hard Drive Size 160 GB
Recording Hrs. - Estimate Analog Up to 43 hrs
Recording Hrs. - Estimate Digital Up to 100 hrs
Recording Hrs. - Estimate HD Up to 21 hrs
Tuners 2
HD Support Yes
HDMI Port Yes
Scientific Atlanta 8300 HD
Features
Hard Drive Size 160 GB
Recording Hrs. - Estimate Analog Up to 52 hrs
Recording Hrs. - Estimate Digital Up to 90 hrs
Recording Hrs. - Estimate HD Up to 20 hrs
Tuners 2
HD Support Yes
HDMI Port Yes
Scientific Atlanta 8000 SD (Non-HD)
Features
Hard Drive Size 80 GB
Recording Hrs - Est. Analog Up to 26 Hrs
Recording Hrs - Est. Digital Up to 50 Hrs
Scientific Atlanta 8300 SD (Non-HD)
Features
Hard Drive Size 80 GB
Recording Hrs - Est. Analog Up to 26 Hrs
Recording Hrs - Est. Digital Up to 50 Hrs

Most DVR boxes have an input on the back to accommodate an external hard drive. However, not all hard drive inputs on these types of DVR boxes are active. At this time only the Moxi DVR has capability to add external drive. The specifications are: Interface of USB 2.0, minimum rotational speed of 7,200 RPM and minimum buffer size of 8 MB.

If your DVR is not recording check the following:

  • Make sure the program was scheduled to record.
  • Make sure you had available space on your hard drive to record.
  • Make sure scheduled recordings did not exceed the number permitted to record at one time.
  • Check your connections to the DVR and the TV to make sure they are tight.

The Web DVR service, which is available through www.charter.net allows Moxi DVR users to remotely program their DVR.

Please follow these steps to activate your Web DVR settings:

  1. Visit www.charter.net.
  2. Click on "Log In" to enter your Charter.net username and password.
  3. Navigate to the Charter.net TV page through the main directory, or by typing www.charter.net/tv in the address bar.
  4. If you are ready to schedule or manage recordings, click on the DVR Menu to begin.

For detailed instructions visit www.charter.net/dvr.

A VCR uses a VHS cassette tape to record approximately two to six hours, depending on quality of programs in an analog format. A Digital Video Recorder (DVR) stores recorded programs in a digital format on a hard drive built into your receiver, saving you from hassles of a VCR. unlike a VCR, Charter DVR® can conveniently store many hours of recorded programming. Recorded programs can be easily managed and selected from the Interactive Program Guide. Storage time depends on the hard drive size, model of DVR used and what type of programming is being stored, i.e., HD programming.

Charter DVR features allow you to:

  1. Seamlessly record your favorite movies, sitcoms, documentaries, prime-time dramas and live sporting events at your convenience.
  2. Access your live and recorded programs easily with the Interactive Program Guide.
  3. Set up a program to record once or to automatically record every episode for the entire season.
  4. Watch your favorite show while recording another, or record two shows while watching a third recorded program.
  5. Pause and rewind live TV. Record standard definition and/or high definition programming.

Yes. You can watch one program while recording another, or you can record two program simultaneously while watching a third. This is because all Charter® DVRs are "dual-tuner."

No. Charter Communications® will provide you with a Charter DVR® receiver when you sign up for Charter DVR service.

Yes. Assuming Charter DVR® is available in your area, it is available to you. You must be a Charter TV™ in Digital customer to receive Charter DVR® service.

Yes. However, setting up and supporting a standalone DVR system from another company with your Charter TV™ in Digital set-top box may be confusing to some users. If you have problems with your non-Charter DVR®, Charter would be unable to assist you. Typically, you would also have two separate pieces of equipment in this situation: your Charter TV™ in Digital set-top box and your third party DVR.

Yes. You can view and record HD programming with a Charter DVR®. If you are interested in a Charter DVR® that supports HD programming, please specify when ordering.

Yes, you can record programming from premium channels on your Charter DVR. Plus, if you have HD, you can record the HD programming on your Charter DVR.

No. On Demand programming cannot be recorded onto a DVR.